Customer Growth Sessions

In this episode of Customer Growth Sessions, we talk with Josh Nowak, co-founder of Breaking Free Industries, about his journey from incarceration to entrepreneurship. Josh shares how his experiences shaped his values, his belief in second chances, and his mission to support justice-impacted individuals.
The conversation explores work–life balance, asking for help, accessing free business resources, practical sales strategies, and how to raise prices while maintaining trust and integrity.
 
Visit Breaking Free Industries to learn more.
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.
 

In this episode, we sit down with Josh Parks, founder of GhostFit Apparel, to explore the brand’s evolution from a direct-to-consumer (B2C) startup into a thriving B2B apparel business. Josh breaks down the realities of sales—how to handle rejection, push through setbacks, and stay consistent when prospects say no.
He also shares practical strategies for winning conversations at trade shows, leveraging LinkedIn outreach, and navigating common sales objections. For new and aspiring entrepreneurs, Josh offers grounded advice on building with intentionality, focus, and long-term vision.
 
🔧 Tools mentioned: PhantomBuster for outreach automation
👉 Check out GhostFit Apparel📸 Follow them on Instagram💼 Connect with Josh on LinkedIn to learn more.
 
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

WE’RE BACK. Season 3 starts now. 🚀
Pat Ahern kicks things off with Emmy Award winning TV host and Getting On Brand founder Tracy Stumpf.
They dive into personal branding in a video first world covering how to show up confidently on camera and why authenticity is your ultimate advantage.
Want more? Visit Getting On Brand and follow or connect with Tracy on Instagram.
 
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.
 

In this episode of Customer Growth Sessions, Pat Ahern discusses two key SEO strategies for e-commerce businesses to boost revenue, especially during the post-holiday slump. He emphasizes the importance of creating collections pages to enhance search engine visibility and user experience, and the benefits of setting up Google Merchant Center to tap into additional revenue streams.
Pat shares practical advice and real-world examples to illustrate how these strategies can lead to significant revenue increases.
Pat also recommends the Google & YouTube app for Shopify, which makes integrating Google Merchant Center with your store straightforward.
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

In this episode of Customer Growth Sessions, we delve into the importance of fixing broken backlinks to enhance your SEO efforts. Pat shares insights on how links act as the digital currency and the critical role they play in the AI-integrated customer journey. Learn a step-by-step method using the tool Ahrefs to identify broken backlinks and effectively redirect them.
This quick tip aims to help you recover lost link equity and boost your website's profitability as we approach 2026. 
Learn a step-by-step method using the tool Ahrefs to identify broken backlinks and effectively redirect them.
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

In this episode of Customer Growth Sessions, Brianna Raich, founder of Banda Bags, discusses building a socially conscious, slow-fashion business that empowers women artisans in Indonesia.
 
She shares her compelling founding story, which began after a quarter-life crisis, and the unique experience of starting a business in a remote, rural area outside the U.S.. Brianna highlights the powerful difference between the ethical slow fashion model and the exploitative fast fashion industry, noting its impact on workers and the environment. The conversation concludes with how the Indonesian emphasis on work-life balance taught her a beautiful lesson in slowing down and working ethically.
 
Want to dive deeper? Head over to www.bandabags.com to learn more. And follow Banda Bags on Instagram.
 
Learn more about the risks of fast fashion and poor working conditions: The Rana Plaza collapse in 2013 is a tragic example of a garment factory disaster: https://en.wikipedia.org/wiki/Rana_Plaza_collapse
 
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

In this episode of Customer Growth Sessions, Sean Agatep, COO and co-founder of Vincero, discusses the often-overlooked aspects of operations in e-commerce. He emphasizes the importance of operations for scaling brands, particularly in the transition from start-up to established business. Sean shares insights on the role of third-party logistics, the impact of discounts on brand integrity, and the necessity of systemization in operations.
He also highlights key metrics for success, the flexibility of the EOS framework, and the importance of hiring for curiosity and initiative. The conversation concludes with a discussion on adapting company structures for growth and building trust among a global workforce.
 
Want to dive deeper? Head over to VINCERO and Tidal to learn more.
Follow Sean’s latest insights and updates on X and LinkedIn
 
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.
 

In this Customer Growth Sessions episode, Red Rooster Golf CEO Kerry Moher reveals that their $75K Kickstarter win came from preparation, not platform luck. After beta testing and growing an 8,000-person email list (which drove 90% of backers), the team ran a 7–8-email nurture sequence built on authentic storytelling.
They hit their $25K goal in the first 24 hours, sparked major PR (Forbes, TSN), and boosted revenue with a popular add-on, the glove compartment, purchased by 45% of supporters. Expert guidance from campaign manager Vilius Stanislovaitis was key.
Visit Red Rooster Golf's official website to learn more about its high-quality gloves and accessories.
Resources mentioned:
Your First Kickstarter Campaign (book)
Damon Didier Customer Growth Session Episode 9 on setting up your email domain for success.
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

Join us as we chat with Jeff Greenslade, Founder and CEO of Apex Sports, an at-home sports training equipment brand. Jeff shares the story behind Apex Sports, the challenges of building the company from the ground up, and how Apex carved out a niche in the competitive Amazon marketplace. Learn about their approach to product development, the importance of customer experience, and the strategies they use to successfully launch and scale new products.
Get a special discount on Apex Sports products!Use code Apex 20 at checkout at apexsports.co.
Learn more about Apex Sports on their official website and join the community on Instagram, TikTok, and Facebook.
Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.
 

Maggie Outridge and Tim Rogers, co-founders of ST ARGO, share how they turned a side hustle into a thriving Australian pet accessories brand.
They open up about the realities of managing rapid growth, from cash flow challenges to financing options, and offer practical advice on reinvesting in your business.
Maggie and Tim also discuss how to navigate retailer relationships, set fair payment terms, and maintain other income sources while scaling an eCommerce brand.
Resources mentioned:
Shoe Dog by Phil Knight
Learn more about St. Argo on their official website and join the community on Instagram, TikTok, and other platforms.
Listen now and discover how Maggie and Tim built ST ARGO into a premium pet accessories brand by balancing ambition with smart financial strategy.
Enjoyed the episode? Don’t forget to subscribe to be the first to hear about future episodes.
Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.